This Complaint Process applies to all of the products, services and websites offered by The Market Builder, Inc. or its subsidiaries or affiliated companies except where unique terms are needed. Those variations will be publicly posted.  Sometimes, we may post product-specific terms or help materials will be provided to explain those products in more detail.

For the purpose of this document The Market Builder, Inc. may be known as:

  • MBI

  • TheMarketBuilder.com

  • The Market Builder, Inc.


Privacy Policy and Rights complaints:

We're serious about protecting the rights of our users as well the rights of the general public. Our privacy policy applies to all users across the internet. In other words while the content might not violate the laws of the state you are in but may still violate this Privacy Policy.

How does The Market Builder, Inc. determine if content should be removed?

For content to be considered for removal content must be uniquely identifiable by sight, audio, or video. A written request in proper format including but not limited to: Uniquely identifying the infringement (when, where, & by whom), proof of copyright, trademark or legal statue, name and contact information of person making the allegation of infringement. Examples of items that would not violate our privacy guidelines include gamer tags, avatar names, public domain, fair use works, and for private use only. We also take public interest, newsworthiness, and consent into account when determining if content should be removed for a violation. The Market Builder, Inc. reserves the right to make final determination of content removed or if the content should be removed for other reasons.

The University of Texas http://www.utexas.edu/ has an article on fair use at http://copyright.lib.utexas.edu/copypol2.html#test. We recommend that you consult experts before defending a fair use complaint.

Other sites that may help you make a determination are:

http://www.copyright.gov/fls/fl102.html
http://fairuse.stanford.edu/Copyright_and_Fair_Use_Overview/chapter9/
http://www.copyrightwebsite.com/Info/Law/FairUse.aspx
http://chillingeffects.org/fairuse/

How the removal process works.

If a privacy complaint is filed, The Market Builder, Inc. provides the uploader/user an opportunity to self-remove or edit their content. This notification is a priority to The Market Builder, Inc. and happens quickly. If the content has been removed we close the complaint. If the content has not been removed in a reasonable amount of time, The Market Builder, Inc. reviews the complaint and may take appropriate action. This includes but is not limited to removing the content and closing of the users account, or informing the complainant that that the responding parties did not remove the content and if they wish to continue the complaint they should seek legal recourse against the offending user. Personal information will only be shared with board accredited legal counsel or state/federal authorities. To protect the rights of all users personal information will not be shared directly to complainant. We also provide an urgent removal process for content that contains contact, location, sexual, blatantly illegal or infringing content, or financial information.

Reporting a violation.

To report a violation, start with filling out a complainant. Your privacy is respected in this process. At no point will your direct contact information be released to the other party without your consent. We do recommend that you provide enough information on the complaint form for the individual to identify that you are the proper owner of the material. Communications throughout this process are sent via email. Please add the complete domains of @themarketbuilder.com to your spam filter to ensure no missed communications.

First-Party Claims required:

We do not accept claims on behalf of third parties except in the following situations:

  • The individual whose possible privacy is being violated does not have access to a computer
  • The individual whose possible privacy is being violated is a vulnerable individual
  • You are the parent or legal guardian whose possible privacy is being violated
  • You are acting as the legal representative for the individual whose privacy or rights are possibly being violated.


    We will not accept privacy complaints filed on behalf of

    • Other family members (e.g. husband, wife, cousin, brother, sister)
    • Co-workers or employees (individuals must report themselves)
    • A company that does not directly own the content. If a corporate identity owns the rights the representative must be a lawyer, a CEO, CFO or board member and provide documentation of such.


the market builder inc | 5135 e ingram st. | mesa | az | 85205 | 480.641.6200
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